Accessing the Virtual Store Folder in Windows

To Troubleshoot problems with ProShow running on Windows, you may need to access the Virtual Store folder and remove unwanted files or folders. Use the steps listed below to help you navigate to this folder on all versions of Windows.

 

Windows 8.1 and 10

1. Right-click the Start button and select Run to open the Run command in Windows. (Keyboard Shortcut: Windows key  + R)
2. In the Run Command box, type %localappdata%\virtualstore and hit Enter on your keyboard.
3. You should now see the Virtual Store folder on your screen.

Windows 7

1. Click the Start button and type Run then hit Enter on your keyboard (Shortcut: Windows key  + R)
2. In the Run Command box, type %localappdata%\virtualstore and hit Enter on your keyboard
3. You should now see the Virtual Store folder on your screen.